Friday, January 25, 2008

Handling Product Recalls

This article on law.com discusses the need for good public relations in handling product recalls. The article is written for GCs, but the advice really applies to any company manager facing a recall. The author advises companies to have a plan in place in case of a recall, because the timeline is very short once a company learns of a problem. It is also useful to have a good product tracking system in place. These steps can assist a company, and its lawyers, in acting fast to respond to a concern, and can streamline a company's actions in those critical first days.